Application Distort / Application jsp pages are appearing coloured

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Recently I had one issue after I applied a one-off patch (17618077), application got distorted which shows in below screen:

 

EBS_Distorted_1

EBS_Distorted_2

Cause:

This issue is documented in BUG:12852588  FIELDS APPEAR A BIT DIFFERENT AFTER APPLYING OA FRAMEWORK PATCH FOR R12.1.3.1

 

SOLUTION

Unfortunately, there is not just one clear solution to this issue. Below are 3 different solutions (A, B & C) that have worked for me. Solution ‘A’ works for most customers, however if this solution does not work for you, then please try B & C.

A.

  1. Shutdown all services – adstpall.sh.
  2. BACKUP the files in the following directories and then remove the files from the directories :

Note: Once you complete these steps, all the directories will still be present, but will be empty.

$OA_HTML/cabo/images/cache

$OA_HTML/cabo/styles/cache

Example:

cd  $OA_HTML/cabo/images/cache

cp cache cache_bkup

While in the $OA_HTML/cabo/images/cache directory:   rm -r *

Run the same steps for $OA_HTML/cabo/styles/cache

  1. Recompile JSP’s

Stop Middle Tier services: $ADMIN_SCRIPTS_HOME/adstpall.sh

Compile the jsp’s:

R12:

$FND_TOP/patch/115/bin/ojspCompile.pl –compile -p 6 -log /tmp/ojspCompile.log -–flush

R11i

$JTF_TOP/admin/scripts/ojspCompile.pl –compile -p 6 -log /tmp/ojspCompile.log –flush

  1. Restart Middle Tier services or just opmnctl services to retest the issue:

$ ADMIN_SCRIPTS_HOME/adopmnctl.sh startall  or  $ADMIN_SCRIPTS_HOME/adstrtal.sh

  1. Clear browser cache on PC: Delete cookies, temp internet files, history from IE
  2. Retest the issue and finally you can stop opmnctl services and start all application services.

B.

  1. If Application.log shows: UnsatisfiedLinkError: fontmanager (Not found in com.ibm.oti.vm.bootstrap.library.path), then copy:

$IAS_ORACLE_HOME/appsutil/jdk/jre/lib/ppc/headless/libmawt.so

To:

$IAS_ORACLE_HOME/appsutil/jdk/jre/lib/ppc

cp $IAS_ORACLE_HOME/appsutil/jdk/jre/lib/ppc/headless/libmawt.so  $IAS_ORACLE_HOME/appsutil/jdk/jre/lib/ppc

  1. Bounce apps (adstpall.sh / adstrtal.sh), retest.

C.

There have been similar issues reported after applying patches where the above steps do not resolve the issue.

The marlin_html.zip delivers the code used to render the Look-and-Feel for the HTML pages.

Sometimes the marlin_html.zip does not get extracted correctly and can cause issues with the page rendering.

Down load the marlin_html.zip from the patch (from backup directory) and extract this ZIP file manually.

  1. Back up the complete $OA_HTML/cabo directory/tree.

cd $OA_HTML/cabo

cp cabo cabo_bkup

  1. Shut down services – adstpall.sh
  2. Down load the marlin_html.zip from the patch and unzip the marlin_html.zip file under $OA_HTML into the cabo directory using unzip.

cd $OA_HTML

unzip marlin_html.zip

  1. Delete the cache directories as documented in A.3 in the previous section.
  2. Recompile jsp’s

perl $FND_TOP/patch/115/bin/ojspCompile.pl –compile -p 6 -log /tmp/ojspCompile.log –flush

  1. Restart services – adstrtal.sh
  2. Clear browser cache on pc. This is important.

Delete cookies, temp internet files, history from IE

  1. Retest.
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